We don't want people to remember their interactions with Facebook

Facebook is playing a different design game than the rest of Silicon Valley. Instead of obsessing about making tasks like posting a photo easier or making the interface more beautiful, Facebook is getting its product out of the way. The goal, explains Cox, is to "make the experience of using Facebook as seamless and easy as talking to people in real life." That sounds like the absence of design, but the simplicity of the look and the reach of the service has attracted top designers....
"The biggest thing that's different is that Facebook is not about human-computer interaction," says Cox. Most designers in the computer industry have focused on helping humans interact with machines. But Facebook is about human-to-human interaction. "We don't want people to remember their interactions with Facebook," says director of design Kate Aronowitz. "We want them to remember their interactions with their friends and family." Cox calls this "social design"....

E. B. Boyd, "The Design of Happiness: Why design is the secret engine of the social network," Fast Company, Mar 2012,
www.fastcompany.com/magazine/164/designing-facebook.