16 September 2005

let go of safety in mediocrity

Nobody knows what they really want before they get it. Not consumers, not conference goers, not programmers, and certainly not clients. Delivering greatness requires you to let go of the safety in mediocrity where you just do as you’re told. (But sure, it’s also a gamble, so don’t come crying if you’re fired for trying — but do drop a note if it worked out ;))

David H. Hansson, "People don’t know how to ask for what they really want," Signal vs Noise, 37signals.com, 16 Sep 2005